Privacy Policy

Effective Date: July 24, 2022

At Zunivae ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you consent to the terms outlined below.

1. Information We Collect

When you visit our website, we may automatically collect certain data about your device, including:

Your IP address, browser type, time zone, and cookies installed on your device
The pages you visit, products you view, search terms, and how you interact with our site

When you make a purchase or attempt to do so, we collect:

Your name
Billing and shipping address
Payment details (securely processed)
Email address and phone number

This is referred to as Order Information.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders (including payment, shipping, and order confirmation)
Communicate with you about your order or customer service requests
Improve and optimize our website and services
Screen orders for fraud or security risks
Send marketing emails (only if you have opted in)

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party providers to carry out essential business operations, including:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping couriers
Email and SMS marketing platforms
Website analytics tools (e.g., Google Analytics)

All third parties are required to keep your information confidential and use it only for the services we request.

4. Your Rights

If you reside in Canada, the EU, or other applicable jurisdictions, you have the right to:

Access the personal information we hold about you
Request corrections or deletions of your data
Withdraw your consent to receive marketing communications

To exercise any of these rights, please contact us at 📧 zunivaehelp@gmail.com.

5. Data Retention

We keep your Order Information for our records unless you ask us to delete it. This helps us comply with legal obligations and improve customer service.

6. Cookies

We use cookies to:

Personalize your shopping experience
Analyze traffic and improve our website
Remember your preferences and cart items

You can disable cookies through your browser settings, but some site features may not function properly.

7. Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. All payment data is encrypted and securely processed by reputable platforms.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

10. Contact Us

For questions or concerns regarding your privacy or this policy, please reach out to us:
📧 zunivaehelp@gmail.com